Tim Jones

DevOps Engineer, Technology Enthusiast, Friend


Education

  • A.A.S. Network Systems Administration – I.T.T. Technical Institute 2013
  • A.A.S. Computer and Electronics Engineering – I.T.T. Technical Institute 2009

Certifications

  • Apple Certified Mac Technician
  • Certified Kubernetes Administrator(CKA)
  • Jamf Certified Associate

Skillsset

  • Kubernetes
  • BASH scripting
  • Azure
  • Docker
  • GitLab
  • AWS
  • GCP
  • linode
  • JAMF
  • SCCM/MECM
  • Terraform

Homelab

ProdServer

    Role: K8s Automation, VM, and Media Management Server
    OS: Ubuntu 22.04. LTS x86_64
    CPU: Intel Xeon E5-2650 v2 (32) @ 3.400GHz
    GPU: NVIDIA Tesla P4 (x3)
    Memory: 128 GB
    Storage: Raid Z2 (22TB), Raid Z1 (11TB)
    SANS: Dell Equallogic 6100(15TB Raid 6)

Dev Server

    Role: Ubuntu 20.04.2 LTS x86_64
    OS: Ubuntu 22.04.1 LTS x86_64
    CPU: Intel Xeon 5110 (4) @ 1.599GHz
    GPU: AMD ATI 01:03.0 ES1000
    Memory: 10 GB
    Storage(SAS SANS): SAN1(1.1TB), SAN2(1.1TB)

Networking

    Switch: Dell PowerConnect 6248P

Work Experience


DevOps Engineer. Unlimited Systems, May 2022 - Present

  • Automated the aggregation of all microservice OpenAPI JSON files into a single static web app, providing developers with a unified, easily accessible reference for all API endpoints across the application.
  • Migrated legacy Azure Classic Pipelines to YAML-based pipelines, improving consistency, maintainability, and version control across the CI/CD process.
  • Automated Release Scheduling: Developed a script to schedule microservice release pipelines based on a master JIRA ticket, enabling linked deployments and reducing manual coordination efforts.
  • Spearheading the development of a custom Monitoring/Alerting system.
  • Building AKS clusters tailored to client specifications.
  • Creating and managing Build (CI)/Release (CD) Pipelines.
  • Implementing security best practices for AKS clusters and CI/CD Pipelines.
  • Analyzing historical data to reduce redundant alerts.
  • Designing metric-based alerts for efficient management of database resources.
  • Managing events and alerts using Splunk and Instana.
  • Setting up and maintaining resources in Azure.
Associate DevOps Engineer. Mile Two, August 2021 - Present
  • Constructed and maintained Kubernetes clusters in both local and cloud environments.
  • Troubleshot pipeline errors to ensure smooth workflows.
  • Led database migrations across various cloud environments.
  • Collaborated with a team to identify and implement changes for improved efficiency.
  • Contributed as a member of the Architectural Advisory board.
  • Ensured security and functionality by updating Kubernetes clusters.
  • Actively participated in working groups such as DevSecOps, Cognitive Systems Engineering, Software Engineers, and Automated Testing.

Systems Support Engineer. CompuCom, August 2018 – August 2021
  • Managed software deployments to Windows endpoints using SCCM/MECM.
  • Deployed software and configuration profiles to MacOS endpoints with JAMF.
  • Developed and maintained bash scripts for advanced configurations via JAMF.
  • Automated software package installation using Powershell App Deployment Toolkit.
  • Generated detailed reports utilizing Powershell and SQL.
  • Administered the backup solution for all laptops in the environment.

Desktop Support Specialist. CompuCom, 2015 – August 2018
  • Ensured proper backup practices through daily reports.
  • Optimized asset management processes to improve audit compliance.
  • Provided valuable insights for inventory organization and tracking.
  • Assisted in the development and revision of standard operating procedures.
  • Conducted quarterly asset validation exercises to maintain accurate records.
  • Ran cross-comparisons from multiple data sources, delivering reconciliation reports for migration progress.
  • Leveraged SQL databases and Active Directory to create a master reference dataset for streamlined migration checks.
  • Validated exchange accounts of users scheduled for migration through PowerShell scripting.
  • Supported company-wide AD migration scheduling and communication.
  • Utilized the Accelerate database to schedule and track the migration of 12,000 Desktops/Laptops.
  • Provided end-user support throughout the migration via a shared mailbox.
  • Generated reports for upper management on a daily and weekly basis.
Process Analyst. Atos, ​2013 – 2015
  • Served as a liaison between Service Desk agents and customers, ensuring efficient and timely handling of requests and incidents.
  • Updated knowledge base articles, resulting in decreased customer incident handle times.
  • Streamlined administrative tasks, leading to a significant reduction in handle times.
  • Researched and developed knowledge base articles for proprietary software, increasing first-call resolutions and saving company resources.
  • Implemented automation for common tasks, further reducing handle time.
  • Enhanced accessibility of knowledge base articles through improved use of keywords.
  • Established a unified process for knowledge base articles.
  • Fostered collaborative relationships with server administrators and helpdesk administrators.
  • Generated reports detailing IMAC and Incident ticket metrics based on customer and agent performance.
  • Conducted audits on problem tickets to ensure adherence to processes.
  • Managed high severity incidents, restoring critical business applications and functions.
  • Performed audits of Active Directory users to verify correct departmental information, titles, and locations.

Nothing to see here.